Elaborate Case Study

Eliminate patients’ anxiety and confusion around lab results

Team created a proprietary med-tech algorithm to surface key insights based on lab results so that patients receive human-readable theses about their health systems. This solution brings awareness and inner confidence to patients learning their labs, giving them an extra recommendation to contact their doctors when the algorithm discovers deviations.

Instant access to lab results

Patients can now receive their detailed lab results and key insights simultaneously as their doctors do. Real-time results keep patients up to date on their health and reduce waiting time compared to the old-school way of getting them.

Reduce administrative burden for healthcare providers

A known issue for healthcare practices is doctors spending lots of nonbillable hours weekly to patients’ anxiety and confusion around lab results on WhatsApp or email. Thanks to Elaborate’s in-app scheduling, patients now have an organized way to discuss findings with their doctors, while the latter get fair compensation.

Provide access to past data

The inability to review previous results could be a big blocker when analyzing current ones. That is why we enrich recent results with a dynamic view of past results. Now historical data can contextualize today’s results.

Automate and speed up slow and manual processing of lab results

Our team replaced routine human work with AI technologies, specifically optical character recognition (OCR), which helps increase the number of processed lab reports and minimize the number of person-hours needed, keeping humans where they are beneficial.